For Spectrum Enterprise support call 888 812 2591

https://www.spectrumbusiness.net/support

For tickets you will need two of the following for the representative that answers the phone

1. account number and
2. circuit number or
3. phone number associated with the service or
4. serial number of the on site device experiencing issues

Additional Enterprise Support:
Legacy - BRIGHT HOUSE NETWORKS: 1-877-470-2023
Legacy - CHARTER: 1-866-603-3199
Legacy - TIME WARNER CABLE – HAWAII: 1-808-643-8510
Legacy - TIME WARNER CABLE: 1-888-812-2591

Understand your bill: taxes, fees, and charges
https://www.spectrum.net/support/manage-account/understanding-your-bill-taxes-and-fees