Lingo Customer Service

Please copy HELP@prismtel.net on your correspondence.

FORMERLY IMPACT

Call IMPACT/LINGO Long distance at: 888-411-1175

Call IMPACT/LINGO POTs lines at: 866-405-4646

Email us at: customersupport@lingo.com

Customer service is available M-F 8AM-midnight ET and Sat. 9AM-6PM ET.

Click to Chat -  https://www.lingo.com/contact-us/

Please have either your account number or a phone number so the representative can pull your account information up easily and copy your Prism contact on your emails.

Lingo Technical Assistance Team

Call LTAC at: 888-411-1175 option 3

Email us at: customersupport@lingo.com

ITAC is available 24 hours a day, 7 days a week.

If reporting an issue with long distance please have at least two call samples ready to provide the representative creating the ticket. Call examples should include :

1. time of day
2. number called from
3. number call to
4. response or feedback